Reviews

4.8 Over 144 Reviews
Review from Google
Recently had a heat bank hot water service installed. Robbie and team did an extremely neat installation. I can already see a reduced power bill. A couple of minor issues that were addressed in a professional and timely manner. Would use Heatshop in the future. Jeff
Review from Google
I’ve been using The Heat Shop in Geelong for the past four or five years and have always been happy with their service, but my recent experience with Mark was exceptional.

Mark came out to troubleshoot an issue with one of our reverse cycle air conditioners and service all four units. After a thorough inspection, he discovered that one unit was extremely low on refrigerant gas due to a leak we weren’t aware of. He tracked down the source of the leak, repaired it, regassed the system and gave all the units a thorough clean and service.

What really impressed me was his attention to detail. He even took the time to tidy up the existing conduit and pipework because he wasn’t happy with how it had originally been installed. It’s refreshing to see someone who genuinely takes pride in their work and goes above and beyond to get everything right.

Mark is by far the best technician we’ve had over the years. Professional, knowledgeable, thorough and clearly someone who takes great pride in his workmanship.

Couldn’t be happier with the result. Highly recommend The Heat Shop, and especially Mark. Thanks again for a fantastic job!
Review from Google
Our heating/cooling system installation went smoothly over 3 consecutive days. The installers were mindful of installing things in an order that minimised household comfort.
Review from Google
f anyone is looking for heating or cooling installation or repairs, I highly recommend The Heat Shop. Zac was fantastic — not only skilled, but also responsible, respectful, and highly professional.

What really stood out was the communication from the team. It was first class and, importantly, consistent — texts before arrival, updates on arrival, and clear explanations of the work being done and why.

It’s rare to find both quality tradesmanship and excellent customer service at the same time, but they delivered 100% on both. Couldn’t recommend them more highly.
Review from Google
Great people to deal with
Review from Google
We had ducted heating and cooling installed by The Heat Shop and I can’t recommend them enough. Mark and his team went above and beyond, with fantastic communication throughout. Excellent service from start to finish and so glad we chose them!
Review from Google
Wouldn’t hesitate to recommend Mark, Guy and team who installed our ducted heating and cooling. Great job from a very professional team. Very happy customer
Review from Google
Quick install and Mark was super helpful even helping with some broken roof tiles left over from when the house was built. We were recommended to use the heat shop by family and they were great.
Review from Google
Great customer service from first enquiry, to final product highly recommend!
Review from Google